You may get a notice from the Marketplace asking you to submit documents to:
If you recently got a notice addressed to the estate of a person, the Marketplace will automatically take action to remove the person from coverage by the date listed in the notice.
To sell SHOP health insurance to small businesses, you’ll need to register with the Federally-facilitated Marketplace and sign the SHOP Privacy and Security Agreement each year before helping consumers enroll in and manage coverage.
Step 1. Create a CMS Enterprise Portal user ID
- Create an account (if you don’t already have one) and select "New User Registration." If you already have an account, don't create a another one. Instead, you can proceed to completing the SHOP Privacy and Security Agreement.
- Under the "Choose Your Application" drop-down menu, select the MLMS: Marketplace Learning Management System
- Create a CMS Enterprise Portal user ID and password, and log in.
- Select the agent/broker role and request application access.
- Complete the identity proofing process. Enter and confirm your information and answer identity verification questions. You'll then be asked to log out and log back into the CMS Enterprise Portal.
- When you finish, your CMS Enterprise Portal user ID will be activated.
Step 2. Complete the SHOP Privacy and Security Agreement
- Log in to the CMS Enterprise Portal.
- Navigate to the Marketplace Learning Management System (MLMS).
- Complete a profile.
TIP:
Be sure you indicate you're a SHOP agent or broker when creating your profile.
- You'll also be asked how you would like your contact information to be displayed in Find Local Help.
- Sign the SHOP Privacy and Security Agreement.
NOTE: Small businesses enroll in SHOP coverage through insurance companies or with your help, but you still need to register with SHOP before assisting small business clients.
Questions?
- Review all SHOP fact sheets, how-to guides, videos, and other resources for agents and brokers.
- Contact the SHOP Call Center at 1-800-706-7893 (TTY: 1-888-201-6445).
More Answers: SHOP agents & brokers
- Do I need to provide my state license number?
No. While you must have an active state insurance license to sell SHOP plans, you'll only need your National Producer Number (NPN) to register.
- Do I have to complete training to sell SHOP plans?
No, it’s not mandatory. We recommend you complete training before you sign the SHOP Privacy and Security Agreement, but it’s not required. You can return to complete the training anytime.
- Once I’m registered with SHOP, do I have to register again?
Yes. Agents and brokers must sign the SHOP Privacy and Security Agreement every year. You'll get reminder messages.
Generally, if you include an income source on your federal tax return, include it on your Marketplace application. Refer to IRS instructions on income. Exceptions and details for the Marketplace appear below.
Find out what you can do if your health insurance plan is changing or being cancelled at HealthCare.gov.
Your best protection against fraud is you. A few simple things can protect you from fraud, while getting you the coverage you need.
Learn which part-time health insurance options are right for you at HealthCare.gov. Health Insurance Marketplace® offers coverage solutions for everyone.
Learn if your coverage qualifies as a grandfathered health plan in the Health Insurance Marketplace®. Visit Healthcare.gov for your health insurance options
You have the right to get an easy-to-understand summary about a health plan’s benefits and coverage.
Before you can start using your coverage, learn how to send documents to confirm your Special Enrollment Period
Learn about the essential health benefits that all private health insurance plans offered in the Health Insurance Marketplace® must cover.
Learn about your options if you leave your job or lose your coverage. Visit Healthcare.gov to see the health care options at the Health Insurance Marketplace®.