Healthcare

Why do I see more than one request for documents about my Special Enrollment Period?

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On the “Application details” page, you’ll see a section called “Send confirmation for your Special Enrollment Period.” There may be more than one document request in this section if you reported a life change on your application but didn’t select a plan afterwards.

Select “Eligibility & appeals,” click the green “Continue to Enrollment” button, and then select the plan you want. If you do this, you’ll see only one request for documents on the “Application details” page when you return to your application.

Which Special Enrollment Period should I confirm?

If you submit documents for the request that’s listed first, you can start using the coverage you selected before you made more changes to your application, as soon as we get your documents and confirm your eligibility for a Special Enrollment Period.

If you want to keep the changes you made to your application, you should select a plan again, then submit the necessary documents. To do this, select “Eligibility & appeals,” click the green “Continue to Enrollment” button, and select the plan you want, even if it’s the same plan as before. When you return to the “Application details” page, follow the instructions to submit one or more documents that confirm you’re eligible for a Special Enrollment Period:


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